Field based service relies upon reliable and knowledgeable staff delivering demonstrable and consistent quality. Logosoft solutions can be seamlessly integrated with corporate data sources to provide engineers with current technical information and service history whilst recording response times and actions taken to satisfy demanding service level agreements.
Roster Manager is much more than a staff rostering solution capable of producing a duty roster at the touch of a button. It is a complete management information system and manpower scheduling tool providing user-friendly access to all of the information you need to plan and run your business.
Operations Manager adds real-time data capture features to Roster Manager, greatly improving the efficiency and effectiveness of Control Room activities. Accurate call times are recorded with simple point and click operations, eliminating the costs of under-billing customers or over-paying security officers. At the same time, audible and visual late call warnings and real-time incident logging result in improved customer service and health and safety compliance.
Call Manager is an automatic call logging system for Operations Manager which further underpins customer service and lone worker health and safety commitments. The system includes two-way voice messaging and an optional dial-out facility.
Patrol Manager offers a complete solution to any guarding company wishing to establish the Who, Where and When of Officers (including mobile patrols) for the most discering customers. Logosoft’s Patrol Manager uses the latest smartphone technology, communicating in real-time with the Logosoft database, and publishing key operation data to the Client Portal ensuring peace of mind for clients who wish to monitor service delivery.
MetreX is a fully integrated solution which utilises biometric terminals to provide employers with verified time and attendance information. The confirmed identity of the employee and the date and time of arrival or departure is captured and recorded in real-time within Roster Manager. Each fingerprint credential has a unique and unalterable identity which is used by the terminal for identification and is transmitted, in real-time, to the Logosoft database to provide true verification of staff whereabouts.
WebeX provides controlled internet access to information in the Roster Manager database. Roster Manager customers are able to offer clients the opportunity to view scheduling, billing and incident details. They may also enable employees to view personal information such as duty rosters, hours worked and holiday bookings.
Recruitment Manager is a comprehensive recruitment system which successfully balances powerful features with ease of use. It is designed to support and control any employment process from vacancy definition to formal job offer and is supplied with extensive default data which may be tailored and expanded to meet user requirements and assist implementation. This system will rapidly repay your investment in reduced recruitment costs and significantly reduce the risks and costs of employing unsuitable applicants.
A complete personnel screening system and the de facto standard for manned guarding companies, dedicated risk management businesses and organisations concerned with confirming the bona fides of applicants or employees. This versatile administrative and management tool ensures compliance with standards such as BS7858, dramatically reduces the time required for vetting and gives both management and users unprecedented control of pre-employment screening and background checking processes.
A geo-fenced radius can be outlined in Roster Manager to enhance proof of presence and safety. Employees can book on, make a check call or book off using the same intuitive app whilst an informative response confirms whether their intended action has been successful. Site induction information can be displayed to employees that attend a new location, saving time and money on line-manager expenses.
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