Call Manager

Call Manager is an automatic call logging system for Operations Manager which further underpins customer service and lone worker health and safety commitments.

  • Routine call logging is done automatically, freeing Control Room staff to deal with any problems as they arise
  • Validation of incoming caller id means that Control Room staff are alerted to possible absences from site before they become customer complaints
  • Smaller guarding businesses can avoid the overhead of maintaining a Control Room or using contract services by utilising our inResponse app to alert supervisory staff to potential problems
  • Automatic logging of book-on, book-off and check calls from land line or mobile telephones
  • Validation of incoming caller id to detect calls from unexpected numbers or exchanges
  • Panic facility to alert Control Room staff to duress situations
  • Optional app to support unmanned Control Room operations
We have relied on Logosoft’s software since purchasing in 2005. Logosoft ensures that we are compliant with industry standards and streamlines our internal processes. We are able to confidently vet and schedule employees knowing that the software’s fail-safe checks are in place...
Cecil Bernard, Operations Director, CB Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Services Group
I would recommend Logosoft to any business that spends too much time rostering, contacting on-duty staff or gathering data to run invoice or pay routines. Logosoft’s products have changed a complex set of manual procedures into a few seconds work.
Mark Edwards, Senior Operations Manager, AP Security
We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
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