Operations Manager

Operations Manager adds real-time data capture features to Roster Manager, greatly improving the efficiency and effectiveness of Control Room activities. Accurate call times are recorded with simple point and click operations, eliminating the costs of under-billing customers or over-paying staff. At the same time, audible and visual late call warnings and real-time incident logging result in improved customer service and health and safety compliance.

  • Real-time shift monitoring and exception reporting means that potential problems cannot be overlooked by busy control room staff
  • Real-time recording of incidents and call-outs improves customer service and provides rapid hot-spot analysis for management and costing purposes
  • Real-time shift monitoring screen
  • Simple point and click call recording
  • Audible and visual late call warnings
  • Ad hoc shift creation and assignment facilities
  • Incident/call-out log
  • Facilities to hold site patrol instructions, plans and travel directions in a convenient format
We have relied on Logosoft’s software since purchasing in 2005. Logosoft ensures that we are compliant with industry standards and streamlines our internal processes. We are able to confidently vet and schedule employees knowing that the software’s fail-safe checks are in place...
Cecil Bernard, Operations Director, CB Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Services Group
I would recommend Logosoft to any business that spends too much time rostering, contacting on-duty staff or gathering data to run invoice or pay routines. Logosoft’s products have changed a complex set of manual procedures into a few seconds work.
Mark Edwards, Senior Operations Manager, AP Security
We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
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