IP Call Manager
IP Call Manager is an automatic call logging system that further underpins customer service and lone worker health and safety commitments. A record of time and attendance at customers sites can be achieved by employees making a phone call to book on and off their shifts, as well as making check calls to confirm their welfare. Dynamic monitoring of your mobile workforce can be found in Logosoft’s Monitor, which provides real-time attendance updates to the Control Room on one screen.
Call validation using caller ID can be used to eliminate unauthorised absences.
IP Call Manager requires no phone-lines or hardware onsite, saving money on both line rental and IT costs. Logosoft provides customers with a local rate, dedicated telephone number for their guards to dial.
IP Call Manager is available to both Logosoft Cloud and on-premise customers.
✓ Save money and time by automating book-on, book-off and check calls from landline or mobile telephones, freeing Control Room staff to deal with problems as they arise
✓ Provide proof of presence by detecting and blocking calls from suspect telephone numbers, further tightening operational control to ensure attendance and contract compliance
✓ Receive real-time attendance updates in Roster Manager
✓ Ensure lone worker safety by providing discrete methods to alert Control Room staff to duress situations
✓ Avoid additional overheads of maintaining a Control Room or using contract services by utilising an optional call-out feature to alert supervisory staff to potential problems
✓ No hardware required by customers using IP Call Manager. Logosoft simply provides your company with a dedicated local rate number
To find out more information on Logosoft’s IP Call Manager please contact the team on (0) 1527 874 977.