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Q3 Support Statistics

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Congratulations to Logosoft’s Support Team who have produced outstanding statistics yet again in Q3!

A total of 438 tickets were raised during July, August and September. However, an average fix time of just 4.4 minutes demonstrates just how knowledgeable our team are. Furthermore,an average of 99% of tickets were resolved within one hour.

Go Logosoft Support, Go!


We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
The main benefit of Patrol Manager is that it is all in ‘real-time’, there is no need to visit sites and download patrol data – that information is old news whereas with the information from Patrol Manager we can monitor what the guards are doing at all times and react immediately to any problems.
Earl Knight, Managing Director, CE Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Security
Logosoft Roster Manager and Logosoft Call Manager allow us to provide our service efficiently and effectively while maintaining access to the information we need in real time.
David King, Associate Director Finance, Ward Security Ltd
Our experience with both the platform and the Logosoft team has been by far the best - having used several competitors in the past I can safely say that Logosoft software and customer service are second to none. I would not hesitate to recommend Logosoft to anyone who is looking for a turnkey software solution.
Jay Dunbar, Managing Director, Facilitas Group
Since using Logosoft we have found that we can collate more information more accurately which frees up time in other areas.
Fred Milner, Managing Director, Intacept Management Ltd.
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