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Logosoft Deliver Outstanding Support - Latest Support Statistics Released

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Logosoft are proud to report our latest support statistics for Q1 2016 (covering the period 1st January – 31st March). The figures below are based on % of total support tickets resolved on initial contact:

January – 97% February – 96% March – 99%

These statistics represent an outstanding performance by the Logosoft application support staff and serve to highlight the high standards of service and support delivery that are inherently part of the Logosoft culture.

Upon the release of these latest figures, Paul Stamps, Director, commented “…at Logosoft we always pride ourselves in excellence of service delivery and see it as a major differentiator between ourselves and the competition. We have been providing the manned guarding sector with solutions for over 20 years and have an enviable standing and reputation within the marketplace unsurpassed by our competitors.”

With evidence of such high service standards as this who can argue with Paul.

Logosoft offers a comprehensive choice of support packages which include as standard a customer help desk and free upgrades which futureproof your investment by ensuring that your systems continue to satisfy relevant national and international standards, meet the requirements of professional inspection bodies and take advantage of proven and emerging technologies.


We have relied on Logosoft’s software since purchasing in 2005. Logosoft ensures that we are compliant with industry standards and streamlines our internal processes. We are able to confidently vet and schedule employees knowing that the software’s fail-safe checks are in place...
Cecil Bernard, Operations Director, CB Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Services Group
I would recommend Logosoft to any business that spends too much time rostering, contacting on-duty staff or gathering data to run invoice or pay routines. Logosoft’s products have changed a complex set of manual procedures into a few seconds work.
Mark Edwards, Senior Operations Manager, AP Security
We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
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