Operations Manager

Operations Manager adds real-time data capture features to Roster Manager, greatly improving the efficiency and effectiveness of Control Room activities. Accurate call times are recorded with simple point and click operations, eliminating the costs of under-billing customers or over-paying staff. At the same time, audible and visual late call warnings and real-time incident logging result in improved customer service and health and safety compliance.

  • Real-time shift monitoring and exception reporting means that potential problems cannot be overlooked by busy control room staff
  • Real-time recording of incidents and call-outs improves customer service and provides rapid hot-spot analysis for management and costing purposes
  • Real-time shift monitoring screen
  • Simple point and click call recording
  • Audible and visual late call warnings
  • Ad hoc shift creation and assignment facilities
  • Incident/call-out log
  • Facilities to hold site patrol instructions, plans and travel directions in a convenient format
Within the Logosoft Workforce Management suite we have implemented various modules, which now over many years form part of our core business functions in all departments...
Theo Botha, Information Security & Operations Manager, Interserve Support Services
We have used Logosoft for longer than 18 years...working with Logosoft has ensured we are able to keep an effective operational edge and utilise all of our assets effectively.
Dirk Wilson, Managing Director, Sector Security Services
The main benefit of Patrol Manager is that it is all in ‘real-time’, there is no need to visit sites and download patrol data – that information is old news whereas with the information from Patrol Manager we can monitor what the guards are doing at all times and react immediately to any problems.
Earl Knight, Managing Director, CE Security
We have been using Logosoft since 1999 – and during this period the system has supported Kingdom through major organisational growth, proving to be a robust and scalable solution in meeting our (and the industry’s) changing requirements over the years...
Rob Barton, Kingdom Security
Logosoft Roster Manager and Logosoft Call Manager allow us to provide our service efficiently and effectively while maintaining access to the information we need in real time.
David King, Associate Director Finance, Ward Security Ltd
Our experience with both the platform and the Logosoft team has been by far the best - having used several competitors in the past I can safely say that Logosoft software and customer service are second to none. I would not hesitate to recommend Logosoft to anyone who is looking for a turnkey software solution.
Jay Dunbar, Managing Director, Facilitas Group
Since using Logosoft we have found that we can collate more information more accurately which frees up time in other areas.
Fred Milner, Managing Director, Intacept Management Ltd.
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