The Logosoft Help Desk provides support in respect of both technical and operational issues during normal office hours (09:00 -17:00 Monday to Friday excluding public holidays). Customers are also able to access online resources, including a support forum, frequently asked questions page and download area.
The Logosoft customer support package includes free software upgrades to ensure that your system continues to reflect legal or market requirements and also leverages the latest technologies. The majority of our customers provide a 24/7/365 service with Logosoft systems at the heart of their operations so our development and testing cycle is necessarily extended to include a period of live use by a representative selection of willing customers. We do, however, plan to deliver at least one significant upgrade per annum. All customers are invited to contribute ideas for product enhancements to be included in future releases.
Latest News
- Logosoft's Customers Move into the Top 30 of UK Security Companies
- Logosoft Release 2016 Customer Service Statistics
- It's a Merry Christmas at Logosoft
- SIA – Update on New Licensing System (Industry)
- Customers Forsake Tedious Business Operations with Logosoft
- Logosoft Celebrates at Close of Q3
- Congratulations, Incentive FM Group
- Logosoft Welcomes a New Member to the Support Desk
- Kingdom’s Terry Barton receives top CEO Award
- Security Companies Achieve Success in ACS Audits with Logosoft
- Logosoft Deliver Outstanding Support - Latest Support Statistics Released
- Customer News - CE Security Opens New National Control Centre
- Senate Group invest in Logosoft to support ‘Excellence as Standard’
- C.E Security see ‘real-time’ benefits of Patrol Manager
- Business licencing is coming - are you ready?